Returns & Refunds Policy
In case you are not happy with your purchase you can return it within 14 days of the delivery date. You can either change your product with a different one or request a refund. Refunds are processing according to the payment method. In case you used the method of Cash on Delivery you will need to include your Bank details within your return form in order to proceed with the refund of the amount to your bank account.
Refunds and Exchanges are not eligible for products with the label ‘Final Sale’ more that 50% Sale or with the note ‘Pre Order’.
Refunds are not eligible for products with 40% & 50% Sales. At such cases only Exchanges are eligible.
Return costs will be under the responsibility of the buyer. If you wish you can use our own courier company with the cost of 5 Euro under our company’s name and at this case your refunded amount will be 5 Euro less. For purchases out of Greece return shipping costs are under the responsibility of the buyer. Countries out the European Countries are not eligible for any return.
In order to proceed with a return you must complete our return form which you will find here Return Form. Alternatively, you can log in into your account and select the option ‘Return Form’ which you will find at the section of Returns.
Refunds will be proceeded upon the receival of the products and within 5 business days. Products must be returned at a perfect condition and only with its labels exactly as you received them.
In case of a gift purchase refunds are not available and receiver can only change the product with a different one.